🌟 Kenzell Farm – Frequently Asked Questions

Welcome to our FAQ hub! Here you’ll find answers to the most common questions about our farm stays, animal experiences, and accommodation.

🐑 Guided Farm Tour

  • How long is the tour? Around 1 hour.

  • Do tickets include feed? Yes, feed bags are included.

  • Is it suitable for families? Yes — kids love feeding the animals.

  • Do we need to book? Yes, bookings are essential.

  • Can we take photos? Absolutely — we encourage it.

🥓 Breakfast with the Crew

  • What’s included? A 1.5-hour experience with alpacas, llamas, goats, and cows, plus breakfast (bacon & egg roll, hot drinks or juice).

  • Are dietary needs catered for? Vegetarian options available with notice.

  • When does it start? Usually at 9 am.

  • Can we explore after breakfast? Yes — admission includes farm access.

  • Do we need to book? Yes, spaces are limited.

Donkey Delights

  • What’s included? Feeding, brushing, and a short walk with our donkeys, Nellie and Camille.

  • How long does it run? About 1 hour.

  • Is it kid-friendly? Yes, with supervision.

  • Do you supply grooming tools? Yes, everything is provided.

  • What if it rains? We can reschedule in bad weather.

🐐 High Tea Tomfoolery

  • What’s included? A 1-hour experience with miniature goats plus a High Tea.

  • What’s served? Seasonal sweet and savoury treats, tea and coffee.

  • Are goats safe for kids? Yes — they’re cheeky but friendly.

  • Do we need to book? Yes, spaces are limited.

  • Can we take photos? Yes, plenty of goat selfies!

🔥 Camp Oven Cookup

  • What’s included? A 3-hour evening around the fire with a two-course meal, damper, and conversation.

  • Is alcohol provided? No — BYO is welcome.

  • Can kids come? Yes — family-friendly.

  • Do we need to book? Yes, bookings are essential.

  • What should we bring? Warm clothing and your best campfire stories.

🏕️ Camping

  • How many campsites are there? Four private sites.

  • Are campfires allowed? Yes (outside fire ban periods).

  • Are pets welcome? Yes — supervised at all times.

  • What animals might we see? Kangaroos, wallabies, wombats, deer, and even platypus.

  • What facilities are included? Self-sufficient sites — bring your own gear and water.

🏡 Homestead (McKeown’s Rest)

  • How many guests can stay? Up to 13.

  • What’s included? Fully equipped kitchen, hydronic heating, fireplace, lounge areas, and breakfast.

  • Is it family-friendly? Yes, ideal for families and groups.

  • Are meals included? Complimentary continental breakfast; full kitchen for self-catering.

  • What makes it unique? Luxury and authenticity — eclectic décor, farm surrounds, and close to Jenolan Caves.

🌏 General Farm FAQs

  • Where are you located?
    5194 Jenolan Caves Road, Oberon NSW — 5km from Jenolan Caves, 30 mins from Kanangra Walls.

  • How do I get there?
    We’re about 2.5 hours from Sydney and 3 hours from Canberra by car. Directions are provided on booking.

  • Do you cater for accessibility?
    Yes, most areas are pram-friendly and we’re adding accessible pathways. Please contact us about specific needs.

  • What’s the cancellation policy?
    We run in light rain. Severe weather or safety issues may require rescheduling. Contact us for flexible options.

  • What payment methods do you accept?
    Online payments (credit card,PayPal or Payid) are preferred.

  • Can I host a birthday or event at the farm?
    Yes, we host parties, reunions, and group bookings. Enquire for details.